If you are looking for help to get started on Zoom or need some assistance with your personal device, there are resources available:

You Can Zoom Too!
Set up a one-on-one test run on Zoom to get you started. Contact the WSA at:

Students from the University of Waterloo are offering free technology help for common issues such as problems with video calling, setting up an email account, how to use youtube, joining online zoom classes and other technology issues.
Phone 226-336-9684 for help or go online to

The City of Kitchener
Tech help to seniors. To check out their courses visit
their website at: